ron zemke

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  1. Umwerfender Service
    Umwerfender Service
    Ron Zemke
    Campus Verlag GmbH
    Ebook
    Sofort lieferbar
    Umwerfender Service ist der Ratgeber für Serviceprofis, die im direkten Kundenkontakt arbeiten. Auf lockere und überzeugende Weise vermittelt dieses Buch das Geschick und das Know-how, mit dem in j...
    27,99 €
    Alle Preise inkl. MwSt
    In den Warenkorb Zum Merkzettel
  2. Coaching Knock Your Socks Off Service
    Coaching Knock Your Socks Off Service
    Ron Zemke
    AMACOM
    Ebook
    Sofort lieferbar
    Authors Kristin Anderson and Ron Zemke provide a practical guide to the day-to-day challenges that arise in training superior customer service people.
    8,99 €
    Alle Preise inkl. MwSt
    In den Warenkorb Zum Merkzettel
  3. Managing Knock Your Socks Off Service
    Managing Knock Your Socks Off Service
    Chip Bell
    AMACOM
    Ebook
    Sofort lieferbar
    You may have your industry's most prolific product or service in the marketplace, but your customers' loyalty and checkbooks will only go as far as your customer service will allow. In the end, cus...
    8,99 €
    Alle Preise inkl. MwSt
    In den Warenkorb Zum Merkzettel
  4. Generations at Work
    Generations at Work
    Ron Zemke
    AMACOM
    Ebook
    Sofort lieferbar
    Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines ...
    8,99 €
    Alle Preise inkl. MwSt
    In den Warenkorb Zum Merkzettel
  5. Knock Your Socks Off Service Recovery
    Knock Your Socks Off Service Recovery
    Ron Zemke
    AMACOM
    Taschenbuch
    Bezug 6-10
    Building on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system.
    27,50 €
    Alle Preise inkl. MwSt | Versandkostenfrei
    In den Warenkorb Zum Merkzettel
  6. Knock Your Socks Off Prospecting
    Knock Your Socks Off Prospecting
    William Miller
    AMACOM
    Taschenbuch
    Bezug 6-10
    'If you hate prospecting, think how much those prospects dread your cold calls! You need techniques that energize and motivate both you and your potential customers. Welcome to Knock Your Socks Off...
    26,84 €
    Alle Preise inkl. MwSt | Versandkostenfrei
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  7. Coaching Knock Your Socks Off Service
    Coaching Knock Your Socks Off Service
    Ron Zemke
    AMACOM
    Taschenbuch
    Bezug 11-15
    This newest Knock Your Socks Off book explains how to help frontline employees hone their skills, maintain the motivation to perform, and meet new situations head-on. The authors present a model fo...
    29,04 €
    Alle Preise inkl. MwSt | Versandkostenfrei
    In den Warenkorb Zum Merkzettel
  8. Generations at Work
    Generations at Work
    Ron Zemke
    AMACOM
    Taschenbuch
    Bezug 11-15
    Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical ...
    28,71 €
    Alle Preise inkl. MwSt | Versandkostenfrei
    In den Warenkorb Zum Merkzettel
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