john sansbury

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  1. Service Level Manager
    Service Level Manager
    John Sansbury
    BCS Learning & Development Limited
    Ebook
    Sofort lieferbar
    The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is...
    23,49 €
    Alle Preise inkl. MwSt
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  2. IT Service Management
    IT Service Management
    John Sansbury
    BCS Learning & Development Limited
    Ebook
    Sofort lieferbar
    Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and pro...
    41,99 €
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  3. IT Service Management
    IT Service Management
    John Sansbury
    BCS, The Chartered Institute for IT
    Taschenbuch
    Bezug 6-10
    Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.
    51,70 €
    Alle Preise inkl. MwSt | Versandkostenfrei
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  4. Service Level Manager
    Service Level Manager
    John Sansbury
    BCS, The Chartered Institute for IT
    Taschenbuch
    Bezug 11-15
    The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to es...
    36,74 €
    Alle Preise inkl. MwSt | Versandkostenfrei
    In den Warenkorb Zum Merkzettel
  5. The Journey to Service Excellence
    The Journey to Service Excellence
    John Sansbury
    New Generation Publishing
    Taschenbuch
    Bezug 11-15
    For those seeking to achieve service excellence this guide is indispensable. Grounded in IT service management (ITSM) principles from frameworks like ITIL, Lean, DevOps, and Agile, this book provid...
    106,26 €
    Alle Preise inkl. MwSt | Versandkostenfrei
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  6. Service Level Manager
    Service Level Manager
    John Sansbury
    BCS Learning & Development Limited
    Online
    Vorbestellbar
    The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to es...
    23,52 €
    Alle Preise inkl. MwSt | Versandkostenfrei
    In den Warenkorb Zum Merkzettel
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