A new system of people practices that produce extraordinarybusiness resultsHiring and retaining great people is the key to profitablegrowth, but it is the number one issue keeping leaders and managersawake at night. Winning the War for Talent addresses thisissue with an unconventional 'how to' guide ofinnovative techniques to source and retain skilled staff.This book shows you how to do away with old-fashioned, destructiveand subjective practices that have spread like a pandemic throughthe HR industry. It also outlines why effective sourcing of talentis now vital to business success. You will be shown proven,scientific solutions that are rarely used and never mentioned inexisting business books and seminars and much, much more.* Includes a complete step-by-step system with checklists, KPIsand templates that organisations of any size or type, can easilyfollow and implement* Features proven strategies and secret weapons that won't costyou a cent, highlighted in case studies from a diverse range ofbusinesses* Written by bestselling author Mandy Johnson, the youngest everdirector of Flight Centre, Australia's leading travelagentFor business owners and organisational leaders Winning theWar for Talent is your must-have companion to effectiverecruitment, staff retention and increasing business success.
About the author xi
Acknowledgements xiii
Introduction: Why change? 1
1 The drivers: the three secret weapons for hiring great people 13
2 The infrastructure: the six bones of great recruitment 33
3 Attracting: what great people want and how to sell it to them 49
4 Screening: using objective tools to measure attitude, skills and practical fit 77
5 Interviewing: inspiring and assessing 105
6 Engaging: employing the best people for the business 133
7 Retaining: keeping your highfliers 153
Conclusion: The knowing/doing challenge 187
Appendix: The Highfliers 7-step System checklist 191
Endnotes 195
Reference list 199
Index 201