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The Richer Way

The Richer Way

How to Get the Best Out of People
 Buch
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In 1978 Julian Richer, then aged just nineteen, opened his first shop near London Bridge.
In 1978 Julian Richer, then aged just nineteen, opened his first shop near London Bridge. For over twenty years this shop has been listed in the Guinness Book of Records as having the highest sales per square foot of any retail outlet in the world, and the company as a whole, with its fifty-three stores nationwide and huge online presence, has become Britain's favourite retailer of TV and hi-fi equipment. What lies behind this extraordinary success?For Julian, the answer is simple: throughout his career he has focussed relentlessly on putting people - both staff and customers - right at the centre of his business. And in The Richer Way, he offers a supremely practical guide to how others can follow suit. He explains how to motivate employees and measure their progress. He establishes how to balance company discipline with individual autonomy. He explores what 'customer service' should really involve. Above all, he points the way to creating an open, friendly and flexible culture that will not only attract the best people but also offer the greatest chance of business success. Packed with straightforward, common-sense advice, The Richer Way will prove essential reading for all organisations, whatever their nature and size.

Mehr zum Thema

    Management / Strategisches Management; Strategisches Management; Unternehmensstrategie / Strategisches Management; Ethik / Unternehmensethik; Unternehmensethik; Business / Management; Management

Produktdetails

Autor: Julian Richer
ISBN-13: 9781847942227
ISBN: 1847942229
Einband: Buch
Seiten: 244
Gewicht: 245 g
Format: 183x111x30 mm
Sprache: Englisch

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Autor: Julian Richer
ISBN-13:: 9781847942227
ISBN: 1847942229
Erscheinungsjahr: 01.12.2017
Verlag: Random House UK Ltd
Gewicht: 245g
Seiten: 244
Sprache: Englisch
Sonstiges: Buch, 183x111x30 mm