Human Resource Management in the Hospitality Industry
-32 %

Human Resource Management in the Hospitality Industry

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ISBN-13:
9780471110569
Einband:
Buch
Erscheinungsdatum:
01.02.1996
Seiten:
352
Autor:
Frank M. Go
Gewicht:
835 g
Format:
244x198x23 mm
Sprache:
Englisch
Beschreibung:
Human Resources--The Key to Service Quality. Communication. Leadership. Motivation. Conflict Resolution. Stress and Coping. Decision Making. Training Structure. Organization Development. Strategy Formulation and Planning for Implementation. Appendix. Bibliography. Glossary. Index.
This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations.